AVAYA IP Office DECT & Wireless IP

Avaya IP Office Wireless Solutions include analog, digital and IP-based WiFi wireless phones. These are solutions employees can use every day to work more effectively and be more responsive to customers - all while increasing revenues and keeping communication costs firmly under control.

Also, Avaya IP Office Mobility Solutions integrate seamlessly with IP Office, enhancing each customer's investment. IP Office's in-building Mobility Solutions improve communication with staff that, because of the function they perform, are mobile within the workplace. Using wireless technology, such individuals may be instantly contactable, with many obvious benefits;

• The wireless telephone is carried in the pocket, so users are not tied to the desk in order to remain in contact.
• Users may be contacted instantly to ensure fast, accurate decision making and immediate response to problems through planned radio coverage with no blind spots

IP Office supports the following wireless solutions:

• DECT R4, the new IP-based DECT solution for IP Office which in the long term will replace the current IP-DECT solution.
  
  
• IP-DECT
  
  
• Avaya VoIP WiFi Solution

Avaya DECT R4

The Avaya DECT R4 solution delivers the productivity-boosting benefits of IP and wireless communications across multiple offices in a convenient, lightweight handset. It provides businesses with a highly functional wireless solution with the ability to scale to support large numbers of users. This system also supports users in different offices connected via a WAN. The Avaya DECT R4 solution radio fixed part or IP base station (IPBS) connects to the IP Office using an IP protocol based on H.323.

Avaya's DECT R4 solution features all advantages of a full blown DECT solution for the enterprise market: Cost effective high wireless voice quality in a frequency band exclusively reserved for DECT that is secure, easy to deploy and enhance.

The solution consists of:

• Two wireless handsets
• Two radio base stations (with internal and external antennas) with IP interface for usage with IP Office
• An appliance server for centralized functions like corporate directory and internal phonebook access, simple text messaging, integration of messaging and other external applications, centralized configuration and maintenance etc.

As the solution contains a handset with liquid protection and BlueTooth headset interface and an appliance server for attaching messaging applications it is especially well suited for verticals like healthcare and retail.

The Avaya DECT R4 solution on IP Office supports up to 120 handsets and 32 base stations. Each base station can be powered over the LAN using the Power over Ethernet (PoE) standard. Each base station can be also powered by an external power supply. There are two versions of the base station (IPBS) available:, a standard base station with fixed antennas and an enhanced base station with a variety of external antennas. Both base-stations can be installed in an outdoor housing to provide an "external" base-station.

DECT Feature Overview

Given the degree of integration available to wireless users with DECT, there are a variety of means by which calls can be routed to wireless handsets:

• Handover
  While in motion, the handset performs continuous measurements to determine which IP DECT base station has the strongest signal. The one that can be best received is defined as the active Base station. To prevent the handset from rapidly switching back and forth between two base stations that are equally well received, threshold values are used. Handover between base stations occurs seamlessly whether a call is active or not.
  
  
• DECT Networking
  An IP DECT telephone can travel from one office to another which is connected over a wide area network (WAN) link and make and take calls. In this scenario the main IP DECT controller remains at one "headquarters" location, with slave base stations in up to 31 other offices.
  
  
• DDI/DID
  Since each wireless handset is an extension on the IP Office system calls may be routed directly using a DDI/DID number.
  
  
• Transfer
  Calls may be transferred to DECT extensions by operators or other extension users and DECT extension users may transfer callers to any other extension user.
  
  
• Hunt Group compatibility
  Wireless handsets may be programmed as members of groups and answer calls in the same manner as any other extension within that group.
  
  
• Group working
  Wireless handsets may be programmed as members of groups and attract calls in the same manner as any other extension within that group.
  
  
• Divert destination
  Users may initiate any or all diverts from an Avaya desk phone to a wireless handset.
  
  
• Twinning
  Twinning allows calls to a user main extension number to alert at both that extension and a secondary extension. Though not restricted to DECT, this feature is aimed primarily at users who have both a desk phone and a wireless extension. Calls from the secondary twinned extension are presented as if from the users main extension. Presentation of call waiting and busy is based on whether either of the twinned extensions is in use.

Avaya 3720 DECT Handset

This handset is fully supported on the Avaya DECT R4 and limited functionality on the IP DECT.

Avaya 3725 DECT Handset

This handset is fully supported on the Avaya DECT R4 and limited functionality on the IP DECT.

Avaya IP DECT

The Avaya IP DECT solution provides businesses with a highly functional wireless solution with the ability to scale to support large numbers of users. This system also supports users in different offices connected via a WAN. The Avaya IP DECT solution radio fixed part (RFP) or base station connects to the Avaya IP Office using an IP protocol based on H.323.

The Avaya IP DECT solution supports up to 120 handsets and 32 base stations. Each base station can be powered over the LAN using the Power over Ethernet (PoE) standard. Each indoor base station can also optionally be connected to main power via an external power adaptor. Each outdoor base station can only be powered using PoE - no individual power supplies are available to power the outdoor IP DECT base station.

This system supports the Avaya 3701 and Avaya 3711 handsets. The 20DT handset is also supported, but with minimal functionality – a special version of Message Waiting Indication is supported, but other features are not. For example: Access to the system directory will not work on the 20DT handset when used with this new solution. Avaya recommends that for new deployments, for full feature functionality the 3711 handset be used with the IP DECT solution.

Avaya 3701 IP DECT Telephone

This handset is fully supported on the Avaya IP DECT and limited functionality on the DECT R4.

• Listen-only hands free speaker.
• SOS Emergency key for speed dialling an emergency number.
• Information key that can be used for:
• Phone number lists and voice mail indication.
• Information and speaker key flash when active.
• 50 phone book entries in every handset, independent of the system phone book.
• 10 possible ring tones with temporary mute.
• 4-level signal strength display.
• Speaker and handset volume, 3-levels and mute capability.
• Manual and automatic key lock (1 minute timer).
• Temporary ring tone muting.
• Silent charging.
• 12 menu languages: Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish and Swedish. However, in the Czech and Norwegian language mode some menu items may appear in the English language.
• Illuminated 3-line graphic display (96 x 33 pixels), variable 3- level contrast.
• Stand-by time: up to 200 hours.
• Talk time: up to 20 hours.
• Charge time: max. 6 hours for empty batteries.
• Weight: 138 grammes including 3 AAA (NiMH) batteries.
• Dimensions (Height x Width X Depth): 146 x 55 x 28 mm.

Optional telephone accessories include:

• Desktop charger.
• An adapter cord for use with headsets.
• Heavy-duty belt clip.

Avaya 3711 IP DECT Telephone

This handset is fully supported on the Avaya IP DECT and limited functionality on the DECT R4.

The 3711 phone supports the same features as the 3701 IP DECT handset but with the following differences:

• Full hands-free speakerphone operation.
• Headset connection (2.5 mm jack).
• Vibrating alarm.
• Personal phone book with 100 entries, independent of the system phone book.
• Voice Mail indication.
• Choice from 30 ring tones.
• Speaker and handset volume, 7-levels and mute capability.
• Automatic call pick-up using a headset.
• 10 menu languages: Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish and Swedish.
• Illuminated 5-line graphic display, (96 x 60 pixels), variable 7-level contrast.

Optional handset accessories include:

• Desktop charger.
• An adapter cord for use with headsets.
• Heavy-duty belt clip.

Overview AVAYA IP Office Wireless VoIP

The Avaya IP Wireless solution offers an advanced Voice over IP (VoIP) client for wireless networks. This solution allows SME's to take advantage of the cost savings and simplified management of a converged voice and data infrastructure.

Both the Avaya 3641 and 3645 phones are optimized for Avaya IP telephony and emulate the wired 4606 IP Telephone. They work in conjunction with the Avaya Voice Priority Processor to ensure voice quality over Wireless LANs. They are field upgradeable through an integrated TFTP client, so telephones can be updated with new protocols, features, and capabilities as they become available.

Based on global standards for wireless LAN's, the Avaya IP Wireless Telephone Solution simplifies network infrastructure by enabling voice traffic to be carried along with data traffic over the same wireless network. Both the 3641 and 3645 telephones are available for direct sequence 802.11b Wi-Fi networks. The SpectraLink Voice Priority (SVP) quality of service protocol is simple to implement and reduces packet queuing delays for voice traffic.

SpectraLink Voice Priority-enabled access points are available from the leading providers of enterprise wireless networks such as Avaya.

Avaya 3641 Handset

Avaya 3645 Handset

Benefits

• Supports 802.11 a/b/g standards for Wi-Fi networks converging voice and data over a single network.
• Seamless integration with IP Office.
• Excellent voice quality on converged wireless networks.
• Lightweight, durable handset specifically designed for workplace use.
• Improved display, battery life, processor power all with lower costs.
• Increased range of AVPP's to address the needs of diverse construct sizes.

Multitude of accessories are available:

• Dual Charger (full charge accomplished in approximately one and a half hours).
• Quick Charger (full charge accomplished in approximately one and a half hours).
• Belt Clip.
• Nylon Pouch.
• Carrying case with Lanyard.
• Handsfree Pouch.
• Noise canceling headset.
• Over the ear headset.

Avaya IP Wireless Telephony Solution (AWTS) Open Application Interface (OAI) Gateway

The AWTS Open Application Interface (OAI) Gateway enables third- party software applications to communicate with the Avaya IP Wireless Telephones. This serves as a two-way messaging device. Many companies provide applications that interface to your in-house paging systems, email, and client-server messaging. Other vendors with complementary systems such as nurse call, telemetry, alarm, and control system manufacturers are currently developing applications to interface with the Avaya IP Wireless Telephone solution.