Call Recording
About our Products
Our range of products suits every requirement for telephone recording, from the largest of call centres to an SME to an individual at home, from something costing £60 to systems costing £200,000.
The most popular uses for telephone conversation recorders include:
- telesales / telemarketing training assessment and coaching
- note taking / dictation
- solving "who said what" disputes, or more formally
- recording agreements
- recording meetings (most of our products that can be used for recording telephone calls can also be used for recording meetings, some with an additional microphone)
- recording instructions for greater speed and accuracy and detail
- clarification of quantities and specifications
- protection of staff from abusive / difficult customers
- ideal for litigation purposes as recordings can be used in court (UK)
- monitoring nuisance callers
- monitoring customer service
- monitoring staff performance
- anti fraud - surveillance



