Panasonic KXTDA Voicemail Card
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KX-TDA15 & 30 Voicemail Card (KX-TDA3192)
Internal Voicemail functionality for the TDA15 & TDA30 systems
Installing voicemail into a Panasonic KX-TDA15 or KX-TDA-30 Hybrid IP PBX provides users with a simple to use voicemail solution. Companies looking to provide a cost-effective voicemail solution to enhance customer service and provide employees with a private voicemail can benefit greatly from this solution.
Each extension user can have a personal Mailbox which can both play greetings to the caller as well as record messages from them. All people on the telephone system can have their own mailbox irrespective of the type of extension used even DECT Portable Stations. The recording storage space is shared between outgoing greeting messages and received messages.
Extension users can record their own greetings - as well as playback and clear voice messages left by outside callers.
Each card supports two channels, allowing two users to access the card simultaneously. The system supports up to two cards per system for added recording storage capacity.
Message Recording Time
Up to 125 messages (greetings and voice messages) can be stored with a maximum total recording time of 120 minutes per card. The total capacity is shared between all extension users who use a mailbox. Voice messages can be limited if required. Recording time/quality can be selected as shown in the System Capacity Table.
Type of Mailbox
To allow callers to be able to leave messages - extension users can set their phone to be redirected to voicemail - when busy or they don’t’ answer. When the voicemail answers a redirected call, it plays the user’s greeting to the caller and gives option to leave a message.
Personal Mailbox
The voicemail card can be configured to provide individual extension users their own Private mailbox.
Group Mailbox (Company Mailbox)
Extension users - e.g. Sales agents or support staff - that are members of a Group can configure a Mailbox to record all incoming messages foir their group. Any member of the group can then retrieve the recorded messages.
View Messages on System Phone Display
When a caller leaves a voice message, the following information is also recorded (if available):
a. Caller's Name*
b. Caller's Telephone Number
c. Time recording started
d. Voice Message Status*
- "New" is displayed for voice messages, which have not previously been listened to.
- "Old" is displayed for voice messages, which have previously been listened to.
This information can be viewed on the display of a Proprietary Telephone. The information shown on the display may vary depending on the information that was received.
Normal Greeting Message:
"I am away from my desk right now. Please leave a message."
Greeting Message for lunch mode:
"I am sorry I am out for lunch right now. Please leave a message."
Company Greeting Message for Night mode:
"Our offices are closed at this time. We are open Monday to Friday - 9 a.m. to 5:30 p.m. Please call back during our regular office hours".
Message Notification
If an Extension user's telephone has a Message button or Message/Ringer Lamp, the corresponding button or lamp will light when they have received a message. Pressing the appropriate button shows the caller's information. If the user has a Single Line Telephone - the user will hear a change in dial tone when going off-hook:
Voice Message - interrupted Dial tone
Accessing Your Voicemail Remotely
A User can remotely check for messages when they are away from their desk or out of the office.
Accessing Voicemail from another extension
By dialling their extension - when users hear their own Greeting Messages they can simply enter their PIN number and option to listen to their voice messages.
Accessing Voicemail from outside the office
When outside, a User can access their mailbox by calling their extension and entering their PIN number and option
Direct Mailbox Recording
Voicemail allows a caller to leave a message directly in the mailbox of another extension. It is also possible to transfer a caller directly to the mailbox of another extension. In this case, the target extension doesn't ring. This feature would greatly benefit a Boss/Secretary work environment.
Each mailbox is protected by an individually assigned PIN number.
Customised Time of Day Greeting(Day/Lunch/Break/Night Mode)
The voicemail allows users to greet callers according to the time of day. In addition to the normal outgoing greeting message, a different greeting can be recorded for each time (day/lunch/break/night) mode. For Example
SVM Connection Diagram (Example)
- The voicemail has built-in Tone Detection.
- When the card detects silence, interrupted tone, or continuous dial tone, the message recording ends.
- The total recording time is shared between all extensions that use voicemail.
- Voice messages can be limited.
