Retell Single Line Call Recorders

• Manual voice recording
  
  
• High quality digital recording direct to the hard disk of your PC
  
  
• Ideal for extensive call monitoring
  
  
• Suitable for occasional use only as it does not offer compression of recordings
  
  
• Recording capacity of up to 30 hrs per gigabyte
  
  
• Easy connection to the telephone
  
  
• Can be used on any telephone handset including digital & ISDN
  
  
• Easy retrieval of recordings by time, date reference or call duration
  
  
• Notes can be attached to each individual recording
  
  
• Simple erase by the click of a mouse button
  
  
• Simple control by icons
  
  
• LAN compatible
  
  
• Ability to search in the notes field
  
  
• Calls can be moved between designated folders
  
  
• One phone connects to one PC to record, although the recordings can be saved centrally.

Helpdesk Support and 1 Year Warranty

• Software and License
  
  
• Telephone Handset Adaptor
  
  
• Full Instructions
  
  

System Requirements

Windows 95, 98, 2000, ME, NT or XP

See also

Retell 957 Advance call recording software

Optional extras

Connector for cordless telephone base units

• Manual voice recording
  
  
• High quality digital recording direct to the hard disk of your PC
  
  
• Easy search by time, date & call duration
  
  
• Add notes to each recording, search by any string of letters
  
  
• Save recordings to individual named files
  
  
• Up to 800hrs recording per Gb subject to CODECs on your PC
  
  
• Neither the recording nor the compression use a noticeable amount of the processor's resources
  
  
• Record to your own PC's hard disk, or to a network drive or your server
  
  
• One phone connects to one PC to record, although the recordings can be saved centrally.
  
  
• Easy for a supervisor to listen to any call by any agent by looking in one folder
  
  
• Make recordings directly as WAV files so that they can be played back on any computer running Windows Media Player or equivalent
  
  
• You can choose to encrypt recordings for security
  
  
• Encrypted recordings can be converted to WAV files with a password
  
  
• Recordings can then be emailed

Helpdesk Support and 1 Year Warranty

• Call Recording Software (Professional Version)
  
  
• 157 Recording connector
  
  
• Full Instructions
  
  

System Requirements

• Windows 95, 98, 2000, ME or XP
  
  
• Pentium processor or similar
  
  
• Integral sound card
  
  

See also

Retell 957 Advanced with adaptor for any telephone handset

• PC telephone recording gives high quality digital recording direct to the hard disk of your PC
  
  
• Easy search by notes, time, date & call duration
  
  
• Add notes to each recording, search by key words or letters and you can searh by keywords
  
  
• Save recordings to individual named files
  
  
• Highly compressed recording saves your PC's hard drive space
  
  
• Neither the recording nor the compression use a noticable amount of the processor's resources
  
  
• Up to 200hrs per Gb subject to CODECs on your PC
  
  
• Record to your own PC's hard disk, or to a network drive or your server
  
  
• Centralised access to recordings when saved to your server
  
  
• One phone connects to one PC to record, although the recordings can be saved centrally.
  
  
• Recordings can be password protected
  
  
• Make recordings directly as WAV files so that they can be played back on any computer
  
  
• running Windows Media Player or equivalent
  
  
• You can choose to encrypt recordings for security
  
  
• Encrypted recordings can be converted to WAV files with a password
  
  
• Recordings can then be emailed
  
  
• A breakthrough in call recording technology
  
  
• Patented call recording technology
  
  
• Offers the best audio quality of any telephone connector in the world
  
  
• Compatible with all handsets or headsets that unplug (a clear plastic connector often referred to as RJ 9) - to record from a analogue telephone wall socket you will need to use Retell's model numbers 157 and 142
  
  
• Perfect balance between the near and far party using selector switch
  
  
• Noise free ?agent observe? recordings
  
  
• Some phones are live even when they are on hook. Simple recording connectors send any signal they receive to the recorder, meaning that you can get recordings due to noise in the room. The Intelligent Recording Interface prevents starting of recording by room noise when the phone is on hook because its microprocessor can detect when a call is in progress
  
  
• Will always give perfect recordings from your headset or handset however the microphone or loudspeaker are wired as it has a 6 way selector for all types of handsets
  
  
• Privacy button (lockable mute) with LED
  
  
• In use indicator light, shows when you are on a call, even if you are not talking. Stops people interrupting you when you are listening on the phone
  
  
• On/off hook detection
  
  

Helpdesk Support and 2 Year Warranty

• Call Recording Software (Professional Version)
  
  
• Intelligent Recording Interface
  
  
• USB lead to power for the IRI from the PC and a power supply to power for the IRI from the mains. (You can use either)
  
  
• Stereo cable to connect the IRI to the line in socket of the sound card
  
  
• Full Instructions
  
  

System Requirements

• Windows 95, 98, 2000, ME or XP
  
  
• Pentium processor or similar
  
  
• Integral sound card
  
  

Also available

• Retell CD300 - record directly to CD-RW
  
  
• Retell digital recording kit